Rating a rental company
Leave or update a review after your rental.
Your review helps other renters choose and helps good companies grow. Reviews are about the rental company, not only the car.
Who can review
Only customers who rented and returned the car can review. That is why reviews on Sewalah are marked Verified rental.
Leave a review
- After you return the car, open the email How was your rental?, or open the booking from My bookings.
- Select Leave a review.
- Choose 1 to 5 stars and, if you like, write about your experience.
- Publish it. It appears on the company's page straight away.
You can review within 60 days of returning the car, and you can update your review in that time. Each rental counts as one review.
What others see
Your review shows your display name, the car model and the date. Your contact details and booking number are never shown. The company can reply publicly, but cannot change or remove your rating.
Reporting a review
If a review or a company reply is abusive, spam, shares personal information or is not about the rental, select Report review. Sewalah checks it against the content policy. A negative experience on its own is not a reason to remove a review.
Still need help?
For questions about a specific rental, contact the rental company shown on your booking. For anything about Sewalah, payments or refunds, email us or report a problem from your account.