Your documents and privacy

Who can see your documents

The MyKad, passport and driving licence files you upload can be viewed only by authorised staff of the rental company for that rental. Other rental companies cannot see them, and Sewalah support staff do not open them.

Why you upload them every time

Each company checks your current documents for every new rental. Documents from earlier rentals are not reused, and they are not saved in your profile.

When they are deleted

Your identity and licence images are deleted automatically 90 days after the rental ends. After that, the booking shows the document as Deleted. Records needed by law, such as the signed agreement and payments, are kept for longer as described in our privacy notice.

Your other information

• Your name, phone and address in your profile are used to fill in new applications.
• The rental company sees your details for the rentals you make with them, and your rental history with them only.
• Your review shows only your display name, never your contact details.

Your rights

You can ask for a copy of your personal data, ask us to correct it, or ask us to close your account. Email [email protected].

Read the full Privacy notice and Terms of use.