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Creating your account

Sign up, confirm your email, sign in with Google and keep your account secure.

You need a free Sewalah account to book. You can browse and compare cars without one.

Sign up

  1. Select Create an account at the top of the page.
  2. Enter your name, email, phone number and a password. Or choose Continue with Google to use your Google account.
  3. Open the email from Sewalah and select Confirm email address. You must confirm your email before you can book.
Did not get the email? Check your spam or promotions folder, then use Resend verification email on the confirmation page.

Your profile

Under Profile you can save your name, phone, address and date of birth. These are filled in for you when you start a new rental, so check they are still correct each time.

Your identity card, passport and driving licence are not saved in your profile. You upload them for each rental. See Your documents and privacy.

Language

Sewalah is available in English and Bahasa Melayu. Use the language menu at the top of the page. Your emails are sent in the language you choose.

Keeping your account secure

  • Use a password you do not use anywhere else.
  • Turn on two-step verification under Security for extra protection. You will need an authenticator app on your phone.
  • Forgot your password? Select Forgot your password? on the sign-in page. The reset link expires after 60 minutes.
  • Sewalah will never ask for your password or banking PIN by phone, WhatsApp or email.

Still need help?

For questions about a specific rental, contact the rental company shown on your booking. For anything about Sewalah, payments or refunds, email us or report a problem from your account.

Email [email protected]